The administrator role is primarily that of a controller. Integration of the technical and human subsystems is viewed as a tradeoff, with the needs of the technical subsystem being foremost. Human characteristics must be molded to fit technical requirements, and where they do not, administrators must take corrective action in order to bring people, not structure, into conformity. If the organization's environment is relatively predictable, if goals and tasks are stable, and if individuals are trained to mesh with predetermined processes and programs, predicts that people will produce up to minimal standards but will not be motivated to perform beyond this level or take corrective actions themselves. leia todo o artigo
a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge
