While clerical employees should participate in the goal setting, the degree to which they should be permitted to set their own performance standards is necessarily limited. Yet management must depend on this group to keep the business going, to help realize profit goals, to reduce costs, and to move up into positions of responsibility in lower and middle management. Discussion of individual performance results is equally important. The manager will have to pick up and carry the ball more frequently, but should encourage the individual to participate in the discussion and freely express his viewpoint. The format for appraisal of a non-exempt salaried employee performance is necessarily less complex than the one used for exempt salaried employees. leia todo o artigo
a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge
