General managers should be involved up to their eyeballs in setting human resources strategy and policies, adapting the strategy and policies on a divisional or regional basis (and then on a plant or facility basis), and implementing the policies by adapting them suitably to particular employees and groups. In fact, general managers should take the lead on these tasks. Why? Given the interdependencies with other aspects of the organization, it takes general management perspective or, if you prefer, general management gut feel to integrate a strategy with other aspects of strategy. And, moving onto the line, because of her day-to-day contact with her subordinates, it is the line manager who is best situated to provide evaluation, meaningful feedback, and useful advice up the line about what a specific employee requires. Moreover, we are keen in most cases on maintaining a "personal touch" when it comes to work force administration, because employees tend to appreciate it. Who better to give this personal touch than one's immediate supervisor? leia todo o artigo
a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge
