Today it is widely recognized that a manager who wants to improve organizational performance must concern himself with the total environment in which employees work. He must be sensitive to the need for change in the physical and social surroundings in which work is performed, as well as to questions of compensation, hours of work, incentives, recognition, and the like. The importance of the physical setting-plant layout, lighting, ventilation, and so forth-on productivity was an early concern of scientific managers. There is very complex and subtle interdependence of (a) Management efforts to introduce change, (b) Workers perceptions of such efforts, and
(c) Organizational efficiency. Unfortunately, the impact of this important insight-as well as a limited understanding of the way space and other aspects of the physical environment affect people-led to inferences that the physical setting hardly mattered. Today space planners and organizational development experts have found in a broader approach to the physical environment natural and fruitful areas for collaboration in their efforts to improve organizational effectiveness. leia todo o artigo
