Training of supervisors - A study by Artur Victoria

The keystone of any employee training program is the training of supervisors. A supervisor needs to have a thorough knowledge of all the jobs performed in the shop or section over which he has control. Under normal conditions most foremen have this technical ability, for it has been the basis upon which they have been selected. When foremen fail it is because they lack appreciation of their responsibilities or lack skill in planning and laying out the work to be done, in instructing the workers, in leadership, or a combination of two or more of these qualities. leia todo o artigo