Objective Versus Subjective Measures In Human Resources Evaluation - A study by Artur Victoria

The desirability of objective/formulaic evaluation measures versus subjective/impressionistic measures hinges largely on considerations of strategy, technology, and culture. But either of these alternatives involves a number of complex considerations when it comes time to devise and implement a particular scheme.

Foremost among these complex considerations are perceptions of justice: An evaluation system that is purely subjective the evaluator simply announces whether she thinks the employee's performance is excellent, good, fair, or poor - is apt to score low on procedural justice, being too susceptible to caprice and bias by the evaluator. Some basis for the evaluation should be offered. But highly formulaic systems, applied in a non formulaic environment different individuals face different challenges, have access to different resources, and so on - are equally apt to be seen as unjust, because they miss all the distinctive factors applying to the individual being evaluated. A compromise scheme that uses objective measures, but tailors the "formula" to the individual situation, invites corruption or at least politicking in the formula - setting process, and as a result can lead to perceptions of procedural injustice. leia todo o artigo