Business relations are due primarily to mutual interests. Men who dislike each other will usually put their feelings in their pockets if it pays them to do so. But much business is the result of appreciation or a community of interest in matters other than business. Many years ago I knew a man who owed his prosperity to a gift for mental arithmetic. A customer with whom the firm he represented had never been able to do much business was so taken with his arithmetical feats that he gave the firm the whole of his orders and thus laid the foundation for the traveler's success in life.
It is often assumed that manufacturers and others will welcome suggestions for improved methods, usually accompanied by the suggestion that they should purchase some new appliance, or employ the person making the suggestion to give effect to it. Different people regard such proposals in different ways, but generally speaking they are not received with favor unless tactfully presented. It is one thing to say, "You ought to buy that," or "Do so and so at once," and another to remark" Have you seen that? or "Would this interest you?" Of course much depends upon who makes the proposal. If it be made by a firm of standing, with a well-established reputation for supplying, say, machinery of a certain kind, everyone in the trade will at once pay attention to the novelty, but if it be made by a firm with no credentials, the salesman will have to mind his P's and Q's if he wishes to secure a hearing. leia todo o artigo
